FREESIA

＜International Shipping＞
International shipping is now available!

We now accept orders from customers living outside Japan!
By using our official proxy shopping service, “WorldShopping,” you can purchase items from our online store from overseas.
We hope you enjoy shopping with us from anywhere in the world!

＜How to Place an Order＞

Access our website from outside Japan
When you access our website from an eligible country, the WorldShopping Cart will automatically appear at the bottom of the screen.
Add items to the WorldShopping Cart
Simply click “Add to Cart” on the WorldShopping banner to begin your order.
Please note that the WorldShopping Cart will only be displayed for items that can be shipped to your country.
→ For details, please see the WorldShopping Guide:
https://www.worldshopping.global/how-it-works/

＜Fees＞
WorldShopping charges a 10% service fee based on the total product price.
After your items arrive at the WorldShopping warehouse, you will receive a second payment request that includes international shipping, handling fees, and any other applicable charges.
Total Product Price = Product Price + Domestic Shipping Fee in Japan
For details, please see the WorldShopping Fees page:
https://help.worldshopping.global/hc/en-us/sections/4828786329630

＜International Delivery＞
WorldShopping is a service that allows customers living outside Japan to enjoy shopping at Japanese online stores. WorldShopping
purchases the items on your behalf and ships them from its warehouse in Japan to your overseas address.
→ Please see the WorldShopping Purchase & Delivery Process here:
https://www.worldshopping.global/how-it-works/

＜Domestic Delivery within Japan＞
When a customer living outside Japan purchases an item from our online store, the WorldShopping Cart will automatically appear at the bottom of the screen.
If you would like your order to be delivered within Japan, please click “Do not use the WorldShopping service” displayed in the “WorldShopping” window.
The WorldShopping Cart will then be disabled and will no longer be displayed.
After disabling the WorldShopping Cart, you can purchase the item through the shop’s regular checkout process. Please enter an address in Japan as the delivery address.
※ The “Close” button only minimizes the WorldShopping Cart. If you would like to purchase directly from our shop, please be sure to click “Do not use the WorldShopping service.”
For details, please see below↓
https://help.worldshopping.global/hc/ja/articles/4830476586142-%E6%97%A5%E6%9C%AC%E5%9B%BD%E5%86%85%E3%81%AB%E5%B1%8A%E3%81%91%E3%81%9F%E3%81%84%E5%A0%B4%E5%90%88-%E6%97%85%E8%A1%8C-%E5%87%BA%E5%BC%B5%E4%B8%AD%E3%81%AE%E6%96%B9%E3%81%B8

＜For International Customers＞
WorldShopping places orders on your behalf as a proxy purchasing service.
Therefore, cancellations, changes, or returns cannot be accepted after an order has been confirmed.
Please carefully review the product details before completing your purchase.
→ For details,
please visit
https ://help.worldshopping.global/hc/en-us .

＜Inquiries＞
Our online store partners with the proxy shopping service “WorldShopping” to allow customers outside Japan to purchase products from our website.
Please note that we can only respond to inquiries in Japanese.
For inquiries in other languages, please contact WorldShopping Customer Support directly. Their multilingual support team will be happy to assist you.

WorldShopping Contact — English
https://help.worldshopping.global/hc/en-us/articles/4882999410334

WorldShopping Contact — Simplified Chinese
https://help.worldshopping.global/hc/zh-cn/articles/4882999410334

WorldShopping Contact — Traditional Chinese
https://help.worldshopping.global/hc/zh-tw/articles/4882999410334

WorldShopping Contact — Korean
https://help.worldshopping.global/hc/ko/articles/4882999410334